Shipping & Return Policy

Fresh water. Fresh expectations. 

Shipping: From Our Door to Yours 

We work with trusted national carriers (like UPS or FedEx) to deliver your order right to your doorstep—or wherever your carrier typically leaves packages.

• Shipping Costs: $4 flat rate shipping on all orders.
• FREE shipping when you order 3 cases or more. Hydration goals = rewarded.

When You’re Not Home

If you’re out riding waves (or just running errands), your carrier may leave your package at your door or in a designated safe spot.

Once the order is in the carrier’s hands, they control how delivery instructions are handled. You may need to coordinate with them directly for any special requests.

Returns & Refunds: Keeping It Simple

We aim to get it right the first time & keep operations efficient and prices fair. We do not accept returns, refunds, or exchanges for products purchased on our website, on Amazon, or through any authorized retailer.

If you’re unsure about anything before ordering, just reach out! (mention website or email)

If Something Goes Wrong

We have covered you if you received a wrong or damaged order.

Here is what to do:

Notify us within 5 business days of receiving the shipment. Send your email at (email id) With:

• Clear photos of the damage (not just the box—please show the actual bottles).
• A count of how many individual bottles were affected.
• The recipient’s name as it appears on the shipping label.

Once we receive the information provided by you, we will offer a replacement or a reimbursement, whichever is possible.

We Want You Hydrated & Happy 

We make your every bottle of water you receive remains in the top shape. If you have further queries, kindly reach out to us. We are always here to offer you the maximum guidance.